FAQ for the Employee

Q: What is Workers Compensation?

A: Workers compensation is insurance coverage that pays benefits to workers injured on the job to cover medical care, part of lost wages and permanent disability. Your employer is responsible for carrying this insurance.

Q: Who pays Workers compensation benefits?

A: If the claim is accepted, your employers workers compensation insurance company will cover all costs.

Q: Are all on-the-job injuries covered by workers compensation?

A: If the claim is accepted, your on-the-job injury is covered by workers’ compensation insurance.

Q: What is not covered by workers compensation insurance?

A: Workers’ compensation insurance covers all medical expenses brought about from injuries that happened at work. Non work related medical problems are covered by your regular medical insurance and are not accepted by the workers compensation insurance company.

Q: How long after an accident do I have to report it to my employer?

A: You should report the accident to your employer as soon as possible. The longer it takes to report the injury, the higher the likelihood that you claim gets denied.

Q: Are my drug test results confidential?

A: Yes. Brentview Medical adheres to all test result information disclosure laws. Your results are only communicated to the authorized employer representative who requested the test.

Q: Is the staff at Brentview Medical available to help me fill prescriptions covered by my workers compensation insurance?

A: Yes, please call our office and let our staff know if you are having any problems getting your prescription filled with your Workers’ Compensation insurance. We will be happy to contact your employer or Workers Compensation claims examiner to help correct this problem.

Q: What forms should I bring when I come to Brentview Medical for treatment or services?

A: You must bring an Employer Authorization of Treatment Form completed by your employer and valid photo identification, such as a driver’s license, passport, military ID, employment badge, or school identification card. Your photo identification will be copied and kept on file.

Q: Where can I get the Treatment Authorization form?

A: From your employer, or you can print an Employer Authorization of Treatment Form from our website.

Q: Will I be responsible for paying any of the medical bills incurred at Brentview Medical during my Workers Comp treatments and office visits?

A: No, as long as you have reported the injury to your employer and they are sending you with treatment authorization. The Workers Compensation insurance company pays the doctor for his/her services.

Q: How long should I expect to be at Brentview Medical for my office visits?

A: We strive to provide you with quality healthcare services in a quick, efficient manner.  Typically, workers compensation patients are in our office under an hour for their initial evaluation, though times may vary will depending on the nature of your injury.

Q: Do you treat broken bones and lacerations requiring stitches?

A: Yes, we treat all injuries, including broken bones, sprains, slip and falls, deep lacerations, eye injuries, burns, etc. We have an Orthopedic Surgeon on staff and a list of qualified workers compensation specialists.

Q: How can I get to Brentview Medical using public transportation?

A:  Brentwood clinic: The Santa Monica Big Blue Bus Lines 3 and 4 drop off right in front of our building. The L.A. Metro Bus drops off at Wilshire and San Vicente Blvd. which is a short 2 block walk to Brentview Medical. West Hollywood clinic: The L.A. Metro Bus drops off in front of West Hollywood city hall one short block away from our clinic.

Q: How many workers’ comp clinics does Brentview Medical operate in Los Angeles?

A: Brentview Medical currently has two locations in the Greater Los Angeles area. We have easy access from all Los Angeles freeways and public bus transportation. For more information on our location, please visit the Contact Us page on our website or feel free to call our office at (310)820-0013 for directions.

Q: Do the physicians and staff speak Spanish?

A: Yes, all of our physicians and staff are fluent in Spanish.  In addition, some physicians are fluent in French.

Q: Where do I park?

A: Brentview Medical’s Brentwood clinic provides validated valet parking for our Workers’ Comp clients at Brentwood Gardens, which is located a block West of Brentview Medical Clinic. There is parking behind the West Hollywood clinic and in the streets in the residential area behind the WeHo clinic.

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